OUR SERVICES | DISTRIGOBELET
OUR SERVICES | DISTRIGOBELET
Customer satisfaction
Is our top priority
We are committed to satisfying all our customers’ needs through our unwavering dedication to customer service.
Our proactive approach enables us to anticipate and respond to our customer’s needs even before they express them. Thanks to our in-depth knowledge of the market and our ability to keep abreast of emerging trends and demands, we are able to offer solutions tailored to your specific needs.
When you choose DISTRIGOBELET, you can be confident that your needs will not only be met, but exceeded, thanks to our commitment to excellence.
Attentive
Sales reps
We attach great importance to being close to our customers, as it demonstrates our commitment to building a relationship of trust that goes beyond the act of buying.
At DISTRIGOBELET, we have an intern team of dedicated advisors to foster a direct link with you and provide you with the information you need. This proximity enables us to understand your specific needs, respond quickly to your questions and concerns, and offer you personalized support throughout your purchasing journey.
A good customer
Relationship
At the heart of our philosophy is our commitment to listening carefully to our customers’ requests and responding to their needs as quickly as possible.
We value our customer’s opinions and feedback enormously, which is why we regularly conduct surveys to better understand their expectations and continually improve their satisfaction. Their feedback is a valuable source of information that enables us to adjust our products, services and approach to better meet their needs.
Your positive experience is our goal, and we are constantly working to improve our products, services and responsiveness to offer you the best possible customer experience.
Logistics
Tailor-Made
We are constantly on the lookout for new developments in logistics, and are committed to integrating the most relevant innovations into our supply chain.
We have implemented in-depth optimization of our logistics processes, as well as our storage capacity, enabling us to guarantee a product availability rate of over 98%. Thanks to this operational efficiency, we are able to meet our customers’ needs quickly and reliably.
We understand the importance of delivering products as quickly as possible. That’s why we have implemented logistics management strategies and systems that enable us to process orders quickly, forecast stock requirements and optimize delivery routes.
Our commitment to state-of-the-art logistics is driven by our desire to provide you with a seamless customer experience
International
Deliveries
We provide fast, efficient delivery throughout France, with lead times of 24H to 72H. Moreover, we extend our delivery service beyond France’s borders to reach you wherever you are in the world.
We’re proud to be able to offer you a no-charge service for deliveries of 10 pallets or more within mainland France, giving you the benefit of cost-effective delivery.
What’s more, we understand that every situation is unique. That’s why we offer flexible delivery options, such as express delivery or the ability to schedule multi-site deliveries.
Our commitment to superior delivery service knows no boundaries. Whether you’re located in France or abroad, we do our utmost to ensure that your products reach you on time, with the same level of efficiency and reliability.